We want your shopping experience to be as easy and enjoyable as possible. we have a tutorial for each mode of delivery but we also have WhatsApp Checkout . Click this Link or find it at the bottom of the page "Whatsapp checkout and website tutorial" if you still are encountering issue feel free to dm us or audio call us on Instagram will guide you😊

Short answer 2-4 Business days We really try to process orders as fast as possible but we are only 2 people making majority of the items from scratch so your order will be sent out based on the amount of people before you on a first come first serve basis please be a bit patient with us😊 However, if you are in a hurry we have express order processing at an extra cost please dm us on Instagram for more information

We have a pick up point And We do have some items available for purchase physically at our pick up point, for directions Click this Link or find it at the bottom of the page "Pick up point/shop Location "

Yes we do! add it to your cart as follows check below

Due to previous issues, We unfortunately no longer accept pay on delivery. only Mpesa at check out alternatively, feel free to pass by our CBD pick up point to shop physically . click here

Please DM us immediately your order gets cancelled by the system we'll sort you out ASAP If you got an email saying your order is cancelled it could be because of the following reasons; It was most likely not paid on time the system just deleted it you can reorder if the items are still available you've paid the wrong amount, DM us on Instagram with your order number

Please note items are Fanmade or unofficial unless stated otherwise. OFFICIAL merch (Albums, Lightsticks etc) are in the official merch category only and on a pre-order basis. we can custom order any type of merch regardless of whether its on our website or not, as long as our supplier has it we can order it. Dm us on Instagram if the official merch you want is not on the website.

please try searching on the search bar of the top left corner.

Due to the large amount of kpop groups and soloists we cant really have every single one one but we customize for any artist please check the Custom items category.

you don't need to sign in to make an order however it does make check out much easier at the top left of the screen

If you're ordering photocards, notebook, stickers or any item with variations you'll notice price is changing this is based on your selection. eg stickers range in size, paper type your selection determine price lets say you want 2-3 cm stickers , if you choose water resistant it will show 170/= if you choose water proof it will show 195/= typically the difference in variation will be in the product description.

"Select Option" refers to the dropdown menu that allows you to choose a specific variation of a product, such as size, type, group or color. When you click on the dropdown menu, you will see a list of options to choose from. Selecting an option will update the product image and description to reflect the chosen variation. It is important to choose the correct option before adding the product to your cart to ensure you receive the right item.